1. Data Controller

The controller responsible for data processing in accordance with the General Data Protection Regulation (GDPR) is:

Lovis Görg
Visible Scale
Kaiserswerther Str. 115
40476 Düsseldorf
Germany

Email: info@visiblescale.com
Phone: +49 157 56769001

2. Overview of Data Processing

The following overview summarizes the types of data processed and the purposes of their processing, and refers to the data subjects.

Types of Data Processed

Master data (e.g., names, addresses)
Contact data (e.g., email, phone numbers)
Content data (e.g., form inputs)
Usage data (e.g., pages visited, access times)
Meta/communication data (e.g., IP addresses)

3. Legal Basis

The following provides an overview of the legal bases of the GDPR on which we process personal data:

Consent (Art. 6(1)(a) GDPR) – The data subject has given consent to the processing.
Contract Performance (Art. 6(1)(b) GDPR) – Processing is necessary for the performance of a contract.
Legitimate Interests (Art. 6(1)(f) GDPR) – Processing is necessary for the purposes of legitimate interests.

4. Security Measures

We take appropriate technical and organizational measures in accordance with legal requirements, taking into account the state of the art, implementation costs, and the nature, scope, circumstances, and purposes of processing, as well as the varying likelihood and severity of risks to the rights and freedoms of natural persons, to ensure a level of protection appropriate to the risk.

These measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to data, as well as access, input, transmission, and availability. Data transmission is encrypted (SSL/TLS).

5. Hosting

We host the contents of our website with the following provider:

Lovable / Supabase

Our website is hosted via Lovable and the underlying Supabase infrastructure. The servers are located in the EU. When you visit our website, information is automatically stored in server log files that your browser automatically transmits to us. This includes:

IP address of the requesting computer
Date and time of the request
Name and URL of the retrieved file
Website from which access was made (referrer URL)
Browser used and, if applicable, operating system

This data is not merged with other data sources. The collection is based on Art. 6(1)(f) GDPR to ensure a smooth connection setup and system security.

6. Contact Form and Email Contact

When you send us inquiries via the contact form, your information from the inquiry form, including the contact data you provide, will be stored for the purpose of processing the inquiry and for follow-up questions.

The processing of this data is based on Art. 6(1)(b) GDPR if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures.

Stored data: Name, email address, optionally company name, your message.
Retention period: Your data will be deleted after final processing of your inquiry, unless legal retention obligations apply (max. 6 months after last contact if no contractual relationship arises).

7. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Technically Necessary Cookies

We use technically necessary cookies to enable the use of our website. These cookies are automatically deleted after the end of your browser session (session cookies) or stored for a defined period.

cookie-consent: Stores your cookie preferences (1 year)
cookie-preferences: Detailed cookie settings (1 year)

Processing is based on Art. 6(1)(f) GDPR (legitimate interest in a functional website).

Analytics Cookies (Optional)

With your consent, we use optional analytics cookies to understand and improve the use of our website. These cookies are only set if you have agreed in our cookie banner (Art. 6(1)(a) GDPR).

8. External Services

Cal.com (Appointment Booking)

For appointment booking, we use the Cal.com service. When you book an appointment, your entered data (name, email, selected appointment) is transmitted to Cal.com. Cal.com Inc. is a US company based in San Francisco, USA. Data processing is based on your consent (Art. 6(1)(a) GDPR).

Cal.com Privacy Policy: https://cal.com/privacy

We offer the option to contact us via WhatsApp. WhatsApp is a service of WhatsApp Ireland Limited, which is part of Meta Platforms. When you contact us via WhatsApp, your messages and contact data are processed by WhatsApp. Use is based on your consent (Art. 6(1)(a) GDPR).

WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy-eea

9. Your Rights

As a data subject, you have the following rights:

Right of Access (Art. 15 GDPR): You have the right to request information about the personal data we process.
Right to Rectification (Art. 16 GDPR): You may request the correction of inaccurate data.
Right to Erasure (Art. 17 GDPR): You may request the deletion of your data under certain conditions.
Right to Restriction (Art. 18 GDPR): You may request the restriction of processing.
Right to Data Portability (Art. 20 GDPR): You may receive your data in a transferable format.
Right to Object (Art. 21 GDPR): You may object to processing based on legitimate interests.
Right to Withdraw Consent (Art. 7(3) GDPR): You may withdraw consent at any time.

To exercise your rights, please contact: info@visiblescale.com

10. Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work, or the place of the alleged infringement.

Competent supervisory authority for North Rhine-Westphalia:
State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Postfach 20 04 44, 40102 Düsseldorf, Germany
https://www.ldi.nrw.de

11. Updates to This Privacy Policy

This privacy policy is currently valid as of January 2025.

Due to the further development of our website or due to changed legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy can be accessed at any time on this page.